5 Keys to Effective BOSS Communication By Andrea Mosley
Show me a great leader and I’ll show you a
great communicator. The fact is effective communication rest heavily on
authenticity and simplicity as much as their words both spoken and written.
Communication and leadership are
indistinguishably connected. Show me a leader who moved, touched and inspired
you and I’ll show you a leader who communicated clearly with authenticity and
conviction.
1. Say it-
Mean it- Do it. Establishing trust is
paramount as it pertains to effective leadership. The greatest form of
communication is in your actions and should always correspond with what you
say. People listen to what you do before they listen to what you say and if
there is no harmony between the two then you’ll have a hard time leading the
very few that may follow you. It’s important to quickly address and correct any
form of broken communication in the regard. It can be challenge in maintaining
the integrity of your word so having people that you trust to hold you
accountable is good idea. In addition thoroughly considering your word before
give your word is also beneficial in maintaining the weight of your word.
2. Keep It
Simple Sister - No need to be deep if you’re looking
for results. The quicker and easier you’re understood the faster and better you
get results. If people have to decode what it is you’re saying then they will
simply tune you out or spend more time trying to understand what you said
rather than how to apply what you said. Part of being an effective leader is
being able to simplify the complexity of your thoughts, so make sure you have a
thorough understanding first. Keep it short, simple and memorable.
3. Be Yourself - Use your own diction and speak with conviction. What you value you
should be evident in your communication. You don’t have to use the “corporate
voice” because you are a leader or handling business. I know it’s commonly
viewed as appropriate or eloquent but as long as you’re grammar and language is
correct, you’re solid. Real people want real people, they respect real people
and they follow real people… Just be you and your communication will always be
consistent without being rehearsed.
4. Let Us
See You - Don’t settle for the convenience of hiding
behind a computer all the time. Don’t get me wrong distant communication with
internet, email, fax etc. is very valuable but it shouldn't replace
face-to-face or voice to voice communication which are much more personal. I’ll
be the first to say I’d rather send a text or email but it would take a great
deal longer to establish a relationship and the kind of trust necessary for
good business. In addition we can’t make business more important than people,
asking them for their time and resources but not wanting much to do with them;
It’s kinda cold. People commit to people not the business/agenda.
5.
Practice Listening - Communication is a two
way street. If we listen twice as much as we speak, our relationships in
business and beyond would be a great deal more solid. It’s important to never
make assumptions, ask lots of questions in an attempt to always ask the right
questions. Always give your full attention when listening, body language is
important. You never want the person speaking to think you don’t really care
about what they have to say as much as you care about pushing your own agenda.
If you need to take notes, it’s something I practice often when listening to
others.
Connect with Andrea Mosley on Twitter @IamAndreaMosley and to get more information about products and services by visit Andrea online at andreamosley.com
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