What 20+ Years in Enterprise Project Management Taught Me About Why Most AI Rollouts Fail by Alicia Bowens
Alicia T. Bowens is an AI Execution Architect and founder of ATB Innovative Solutions. With 20+ years in enterprise project management, she helps businesses stop automating chaos and start building systems that actually scale. Learn more at atbinnovative.com. I've sat in a lot of war rooms. Rooms where a company just spent six figures on a new system: ERP, CRM, workflow automation, you name it, and six months later, nobody was using it. The help desk tickets were piling up. The consultants were gone. And leadership was quietly wondering if they'd been sold something that didn't work. The technology worked fine. That was never the problem. After two decades managing enterprise-level projects and Agile transformations, I can tell you the failure pattern is almost always the same: organizations invest in tools before they've fixed the processes those tools are supposed to support. Then they're surprised when the tool doesn't perform. AI is making this worse. Not b...